Frequently Asked Questions

  • How can Trugood Finance help me?

    Arranging finance can be an increasingly labour-intensive activity, what with sorting through the options and then suffering through seemingly endless admin work. Trugood Finance works with individuals, potential borrowers taking the stress out of arranging finance, business loans, and mortgages for them. Our tailored solutions also take care of your business and personal requirements.

    Talk to us if you own a business or even if you are salaried/Wage staff or employees.

  • Simple, we simplify everything. Trugood finance makes the process of arranging your banking and finance easier because our extensive knowledge and expertise tells us which doors to knock on and what needs to happen to open them – to you.

    Also, we are open 7 days a week, early mornings to late nights. Easily accessible.

    Also, we like to feel invested in your success. Seeing you achieve your goals is a driving motivator for us so we like to meet face to face.

    We tend to operate informally and to guide discussions we generally follow a proven 6 step process which helps us focus on your goals, your current situation, cashflow, security and the best options for you.

  • In a word – choice. Your bank or finance company can only provide you with one solution and the solutions they offer are not personalised, they are designed to service the wider market and on their own terms.

    Trugood Finance is able to work with you, understand your priorities, analyse your position and then put in place the best possible package that meets those needs. You are an individual and both you and your financial requirements should be treated as such. That’s our view and that’s the way we work.

  • Firstly, we like to feel invested in your success. Seeing you achieve your goals is a driving motivator for us so we like to meet face to face.

    We tend to operate informally and to guide discussions we generally follow a proven 6 step process which helps us focus on your goals, your current situation, cashflow, security and the best options for you.

    The six-step process, in this order:

    1. Establish the client relationship.
    2. Gather data.
    3. Analyse and evaluate.
    4. Recommendation and presentation.
    5. Implementation.
    6. Monitor and review.

  • You need to be contributing to your Kiwisaver for a minimum of 3 years continuously to be eligible. To know your eligibility you need to contact your Kiwisaver provider.

  • Trugood Finance does not charge fees, expenses or any other amount for the financial advice provided to clients unless these are agreed in advance with the client such as, for example, in the particular circumstances set out below.

    Trugood Finance may charge a fee for the financial advice provided to a client where a client repays or refinances a mortgage.Whether a fee will be charged and the manner in which it will be charged will be advised when the advice is provided to the client.

  • Trugood Finance is accredited to work with all the large and smaller trading banks and finance companies which means we can offer more choice and zero-in on the very best solution for your set of circumstances.

    We also have partnerships with Insurance Specialists to make sure all your insurance needs can be met as well.

  • Equity is the difference between a property’s value and the amount you owe on it. For example if your house is worth $500,000 and outstanding loan balance is $250,000, you have equity of $250,000

  • There is no direct costs to you but there will be a couple of unavoidable costs involved in the process. These may include:
    1. A Registered Valuation ($800 – $1,200)
    2. Solicitor Costs ($800 – $1,500)
    3. LIM report ($150 – $400)
    4. Builder’s Report ($100 – $500)
    5. Weather Tightness Report for Monoclad houses ($300 – $1,000)
    6. Finance fee for non-bank lending (~1%)

    Prices can vary. Always request a quote before ordering a report. We are not specialised to provide these services but can help you by referring to specialist in required feild.